Effective Date: 2 August 2026

Welcome to Metro Air Cooling Services. By purchasing our products or using our services, customers agree to the following Terms & Conditions.

Metro Air Cooling Services provides air coolers, fans, ventilation products, cooling equipment, installation, repair, maintenance, and related services.

Product availability, specifications, models, and prices may vary depending on stock and supplier availability.

• All prices are subject to change without prior notice.
• The final price will be confirmed at the time of purchase or quotation.
• Any applicable delivery, installation, transportation, or service charges may be charged separately.
• Orders may require advance or full payment depending on the product or service.

• Orders are confirmed only after payment or confirmation as specified by Metro Air Cooling Services.
• Once an order is processed, cancellation may not be possible.
• If cancellation is accepted, applicable cancellation or processing charges may be deducted.

• Delivery time may vary depending on product availability, location, order quantity, and transportation conditions.
• Delays caused by transport issues, weather, supplier delays, or circumstances beyond our control will not be considered the responsibility of Metro Air Cooling Services.
• Customers must inspect products at the time of delivery and report visible damage promptly.

• Installation charges, if applicable, will be communicated before the work begins.
• Installation must be carried out according to the product's requirements and manufacturer guidelines.
• Additional charges may apply for electrical work, wiring, stands, piping, ducting, transportation, or other materials not included in the standard installation.

• Warranty coverage, if applicable, will be according to the manufacturer's warranty terms.
• Warranty does not normally cover damage caused by misuse, improper installation, voltage fluctuations, physical damage, unauthorized repairs, water damage, or normal wear and tear.
• Customers may be required to provide the invoice or proof of purchase for warranty claims.

• Repair and maintenance charges will depend on the nature of the issue and parts or materials required.
• Replacement parts may carry separate charges.
• Service timelines may vary depending on technician availability and spare-part availability.

• Returns or replacements are subject to product condition, manufacturer policy, and Metro Air Cooling Services' applicable return policy.
• Products that have been damaged, modified, improperly installed, or misused may not qualify for return or replacement.
• Certain products may be non-returnable once installed or used.

Customers are responsible for:

• Providing accurate contact and delivery information.
• Ensuring suitable electrical connections and installation conditions.
• Using products according to manufacturer instructions.
• Keeping invoices, warranty cards, and other purchase documents safely.

Metro Air Cooling Services will not be responsible for indirect or consequential losses arising from product malfunction, installation delays, service delays, or circumstances beyond our reasonable control.

Metro Air Cooling Services reserves the right to update or modify these Terms & Conditions whenever necessary. Updated terms may be published on our website or communicated to customers.

For product enquiries, orders, installation, repairs, or service support, customers can contact:

Metro Air Cooling Services
Phone: 9390589727
Email: asifalkingasifalking@gmail.com

By placing an order or using our services, the customer acknowledges that they have read and accepted these Terms & Conditions.